With the Epic Release August 2020 UChart Upgrade, the Hospital Billing Claim Edit Workqueue performs new refreshes that users need to be aware of.
Once the claim is resubmitted, your screen will update to the next claim in the workqueue. The only way you will notice the claim change is on the Storyboard and the account details. If you are not expecting to be moved to a new claim, you may not notice the change and assume that you are still on the original account. This means that you might continue performing account actions under that assumption which can lead to account activities being performed on the wrong HAR.
UChart Tip Sheet Last Updated 12/3/2020
If you require additional assistance, please contact the UChart Help Desk at 305-243-5999, Option 2 or UChartHD@med.miami.edu.
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