There will be a multi-channel approach to ensure users are aware of the upgrade and receive all the information necessary for them to effectively use the new features and functionality. Email alerts from uhealthit@miami.edu Alerts will inform users of key dates, new features and functionality, training information, system alerts, and support information. Additionally, users will be notified of important technical and system details such as workflow limitations and downtime procedures. UChart System Messages Message of the Day & Dashboard Messages will be posted within UChart to notify users about the technical and system details listed above. Marketing Materials Electronic materials will be shared to build awareness and engagement across the UHealth system. This includes electronic flyers, desktop backgrounds, and banners on the UMed Insider intranet.
Yes, training is required and will be available via ULearn CBLs and tip sheet sheets on the UChart website. Training Dates: Monday, November 16 – Saturday, December 5.
No. If you need general UChart help, please contact the Service Desk at (305) 243-5999, Option 2, or UChartHD@med.miami.edu.