Resolute Billing

Posting Negative Self-Pay Payments after 10.11.2021

Click here for a PDF version of the tip sheet

To successfully post negative self-pay payments after 10/11/2021, follow the steps below.

1. When performing Self-Pay payment posting for takebacks or NSF be sure to put a negative amount in the Total Amount within Control Amounts.

2. When populating the payment information, the system will automatically populate the post type as Negative Payment whenever you enter a negative number as the paid amount. Epic will also set the payment code to Patient NSF Payment [1015].

3. Be sure to Distribute your payment as a negative as well.

4. Once your distribution is competed you can Accept your posting.

5. You may now Close and Process the batch to complete payment posting.


UChart Tip Sheet Last Updated 10/7/2021

If you require additional assistance, please contact the UChart Help Desk at 305-243-5999, Option 2 or