Alerts and Announcements

University of Miami Hospital Implements State-of-the-Art Electronic Medical Record System

University of Miami Hospital (UMH) is significantly transforming its patient care experience by upgrading its electronic medical record (EMR) system to UChart. This will mark the final phase of the University’s creation of a true enterprise-level EMR, and implementation is on schedule to be completed in October 2017.  

A significant shift for healthcare providers at UMH will be the transition from Meditech and paper documentation to fully electronic medical records. To ensure this transition has minimal inconvenience to current workflows, the UHealth Information Technology (IT) implementation team is leveraging best practices from previous implementations at Bascom Palmer Eye Institute and Sylvester Comprehensive Cancer Center.  

Additionally, the UHealth IT training team has developed role-based training tracks for nurses, physicians, and staff at UMH. This streamlined approach was developed to minimize impact on day-to-day operations and will offer all healthcare providers the knowledge, tools, and access needed to effectively use UChart.  


Duo MFA Required to Access UChart

Effective Sunday, August 27, all UChart users accessing the system through a non-shared workstation, e.g. a private computer, or through a remote connection, will be required to authenticate via Duo Multi-Factor Authentication (MFA) once per 24-hr period. This provides additional security to keep your UChart account and our patient data secure.

If you have not enrolled in Duo MFA, you will be redirected to the registration site. Please complete the enrollment process as soon as possible to avoid further delays.

Note: When using the following workstations types, the UChart desktop icon must be used to access the system. This will enable you to log in as normal.

  • Kiosk, e.g. a Generic Login PC or WoWs
  • Imprivata “Tap & Go” workstation
  • Shared workstation

If you have any questions about Duo MFA, or need additional information, please visit www.miami.edu/multifactor, or contact the UMIT Service Desk at: (305) 284-6565 or itsupportcenter@miami.edu


UChart Unavailable During Scheduled Maintenance – Sunday, April 2 from 2:00 a.m. to 4:00 a.m.

Due to scheduled maintenance, UChart will be unavailable on Sunday, April 2 from 2:00 a.m. to 4:00 a.m. During this scheduled downtime, you may access the Supports Read-Only (SRO) environment to continue to access patient data.
                
Please refer to the access process in the Tip Sheet: Supports Read-Only (SRO) Access Process.
If you have any questions, please contact the UMIT Service Desk at (305) 243-5999, Option 1 then 5, or help@med.miami.edu. 

UChart Unavailable During Environment Pause— Thursday, June 1 from 9:20 p.m. to 9:30 p.m.                                     

Please be advised that due to unscheduled maintenance, there will be an environment pause on Thursday, June 1 from 9:20 p.m. to 9:30 p.m. We apologize for the inconvenience.                                                   

During the 10 minutes of system unavailability, UChart will display an alert. Once maintenance is completed, access to UChart will resume automatically.

If you have any questions, please contact the UMIT Service Desk at (305) 243-5999, Option 1 then 5, or help@med.miami.edu.